Privacy Policy

About this policy

Introduction to Clinical Prosthetics is operated by Alessia Initiative LLC. This policy explains how we handle information when you use clinicalprosthetics.com or purchase and access the digital textbook.

Information we handle

Your email address is required to create and secure your account and provide textbook access. Verification confirms control of that email address; it does not verify professional credentials. Name, role, specialty, and referral source are optional and help us understand readers and improve the textbook.

We keep account identifiers; the version and time of Terms acceptance; login-code, verification, sign-in, and session-security activity; IP address; device and browser details; and your last reading location in the textbook. We use security-related records to protect accounts, investigate suspected sharing, fraud, misuse, and security incidents, and maintain the service. We also keep information you send us for support. Please do not submit another person’s identifiable information or patient information through the site or support channels.

Payments

Purchases are sold through Link, Stripe’s merchant-of-record service. The seller identified at checkout handles payment processing and applicable transaction taxes. We do not collect or store your full payment-card details directly.

We receive purchase confirmation and limited purchase-related information needed to provide textbook access and support your account, such as your email address, full name if supplied at checkout, transaction identifier, and payment status. Stripe handles payment information under its own Privacy Policy. Contact Stripe about information it controls and contact us about records we retain.

How we use information

We use information to provide and secure accounts and textbook access, send service emails, support purchases and accounts, answer questions, improve the textbook, record Terms acceptance, maintain accounting records, and review suspected sharing, fraud, misuse, and security incidents.

We review account activity to detect suspected sharing, fraud, and misuse, considering potentially inaccurate signals in context. Before permanently revoking access for suspected misuse, a person reviews the available evidence and may change the proposed outcome. Automated security measures may temporarily restrict access during an investigation.

When you request a personalized chapter print copy, we record the request and when delivery begins. We use these records to support access, review suspected misuse or payment disputes, and understand use of the print feature.

Screen and printed material may include watermarks containing your name and email address to help deter and investigate unauthorized distribution.

We may use voluntary feedback to improve the textbook and in website or promotional materials as described in our Terms of Use.

Emails

We use your account email address for messages needed to provide and protect your account and textbook access, including verification links and sign-in codes. We may also send invitations and important account, purchase, security, service, or Terms notices when relevant. Stripe may separately send messages about a purchase under its own practices.

We do not currently send newsletters or promotional emails. Agreeing to the Terms of Use does not enroll you in marketing. If we introduce optional promotional email, we will explain it and provide the consent and opt-out choices required by applicable law.

Sharing information

We share information with providers as needed to host the site, process purchases, deliver account emails, handle support messages, and protect the service. Authorized personnel may access information to administer and support the textbook.

We may disclose information when required by law or valid legal process, or when reasonably needed to investigate fraud or security incidents and protect legal rights, subject to applicable law. Relevant records may transfer with a sale, merger, or publisher assignment to continue the service, subject to applicable law and any required notice. We do not sell personal information or share it for cross-context behavioral advertising.

Cookies and similar technologies

We use cookies and similar technologies to support sign-in and account sessions, protect the service, and help prevent fraud. When you go to Stripe-hosted checkout, Stripe may use its own technologies as described in its Privacy Policy.

We do not currently use advertising cookies. If we add non-essential tracking technologies, we will describe them and obtain consent where required before using them.

Retention

We keep account and access information while needed to maintain your account and provide textbook access. We retain limited records of verified Terms acceptance and any associated purchase for six years after your account closes or your access rights end, whichever is later. This period reflects Tennessee’s general six-year time limit for contract claims and helps us document the agreement and respond to potential claims. Records relevant to an open dispute, legal hold, or legal requirement may be kept longer. We assess security and support records separately according to their purpose and any unresolved issue.

We keep records of personalized chapter print-copy requests and delivery starts for 12 months. Records relevant to a documented purchase issue may be kept longer—while the issue is open and, depending on its outcome, for up to six years after it closes—with annual review. We keep restricted chapter print-copy activity summaries for up to ten years, in less detail as they age.

Your privacy requests

Email support@clinicalprosthetics.com to request access to, correction of, or deletion of your personal information. Depending on applicable law, you may also request restriction, object to certain uses, or receive a portable copy. We may verify your identity and will respond within the time required by law.

Some records may need to be kept for purchased access, accounting, disputes, or legal obligations. If we cannot delete them, we will explain why. If deleting essential account information would end your textbook access, we will explain that and ask you to confirm before closing the account.

European and UK readers

Where EU/EEA or UK data-protection law applies, Alessia Initiative LLC is the controller of the information it handles for this site. For the uses described in How we use information, our legal bases are performing our agreement with you for accounts, access, and necessary service messages; legitimate interests in security, preventing misuse, handling support and claims, preserving agreement evidence, and improving the textbook, balanced against your rights; and legal obligations where the relevant law requires processing. Where we rely on consent, you may withdraw it without affecting earlier lawful processing.

The rights and contact details in Your privacy requests apply. You may object to processing based on legitimate interests and complain to the data-protection authority where you live or work or where an alleged infringement occurred. We normally respond to requests covered by these laws within one month and explain any permitted extension within that period.

International processing

Alessia Initiative LLC is based in the United States. Depending on the services used to operate the site and provide the textbook, information may be processed or stored in the United States or other countries, whose privacy laws may differ from those where you live. Contact us for information about processing locations and applicable safeguards, including how to obtain copies where available.

Children and security

Accounts and purchases are for adults aged 18 or older, and the site is not directed to children. If you believe someone under 18 has created an account, contact us. If we confirm this, we will close the account and delete its personal information, except for limited records we are legally required or permitted to retain.

We use reasonable administrative and technical safeguards to protect personal information. No online service or method of storing or transmitting information can guarantee absolute security.

Policy changes and contact

We may update this policy as our practices change. We will give notice of material changes by site notice or email, before they take effect where required by law. For privacy questions or requests, contact Alessia Initiative LLC at support@clinicalprosthetics.com.